Customer Service. Has anybody heard of it? Apparently not the young lady at the store where I bought my groceries today. She talked to her friend the entire time she was scanning my items. Even worse, she would stop scanning items to look her friend in the eyes occasionally (her communications skills far exceed her …
Tag Archives: hospitality
3 Ways Your Church Facilities Communicate “You’re Not Welcome”
Growing up, anytime guests were coming to visit, we would “clean house” to get ready. The more important the guest, the more we cleaned up. Every church (no matter the size, median age, location, or resources) can quickly communicate a lack of concern for visitors by the way they keep their facilities. Here are three …
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4 Tips for Welcoming Visitors to Your Group
When was the last time you were a visitor in a Sunday school class or Small group? For most, it has been a while. That’s why it is hard for “regulars” to see what might be glaring to visitors. The truth is that many groups and classes who believe that they are hospitable, warm, and …
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